Built to Communicate.
Everything your business needs in a modern phone system. Configured for your workflow, not just ours.
Enterprise Calling
Auto Attendant
Professional automated greetings with multi-level menu routing.
Call Queues
Route incoming calls to available agents with hold music and position announcements.
Ring Groups
Ring multiple phones simultaneously or in sequence until someone answers.
Call Parking
Park calls on shared slots so any phone in the office can pick them up.
Call Recording
Record calls on-demand or automatically for training and compliance.
Conference Bridges
Multi-party conference calls with dedicated dial-in numbers.
AI & Automation
AI Voice Agents
Custom AI agents that answer your phone 24/7 — take messages, schedule appointments, and route calls.
AI Triage
Determine caller intent and route or respond instantly without a human operator.
Automatic Transcription
Every call transcribed and searchable in your portal for easy reference.
AI Wrap-Up
Automatic post-call notes and summaries so agents move to the next call faster.
Mobility & Modern Work
ReachUC Mobile App
Full PBX features on your iOS or Android device using your business number.
ReachUC Desktop App
Softphone for Windows and macOS with call control, presence, and chat.
WebPhone
Make and receive calls directly from your web browser — no software to install.
SMS / Text Messaging
Send and receive business text messages from your main business number.
Microsoft Teams Integration
Connect your PBX to Teams for a unified communication experience.
Configuration & Hardware
BLF Keys
Busy Lamp Field keys show real-time availability of colleagues at a glance.
Parking Keys
Dedicated keys to park and retrieve calls from specific parking slots.
Hot Desking
Log into any phone with your extension — perfect for shared workspaces.
Paging Groups
Broadcast announcements to groups of phones simultaneously.
Need a custom feature?
We specialize in unique business situations. If you have a specific requirement, we can build it.