Built to Communicate.

Everything your business needs in a modern phone system. Configured for your workflow, not just ours.

Enterprise Calling

Auto Attendant

Professional automated greetings with multi-level menu routing.

Call Queues

Route incoming calls to available agents with hold music and position announcements.

Ring Groups

Ring multiple phones simultaneously or in sequence until someone answers.

Call Parking

Park calls on shared slots so any phone in the office can pick them up.

Call Recording

Record calls on-demand or automatically for training and compliance.

Conference Bridges

Multi-party conference calls with dedicated dial-in numbers.

AI & Automation

AI Voice Agents

Custom AI agents that answer your phone 24/7 — take messages, schedule appointments, and route calls.

AI Triage

Determine caller intent and route or respond instantly without a human operator.

Automatic Transcription

Every call transcribed and searchable in your portal for easy reference.

AI Wrap-Up

Automatic post-call notes and summaries so agents move to the next call faster.

Mobility & Modern Work

ReachUC Mobile App

Full PBX features on your iOS or Android device using your business number.

ReachUC Desktop App

Softphone for Windows and macOS with call control, presence, and chat.

WebPhone

Make and receive calls directly from your web browser — no software to install.

SMS / Text Messaging

Send and receive business text messages from your main business number.

Microsoft Teams Integration

Connect your PBX to Teams for a unified communication experience.

Configuration & Hardware

BLF Keys

Busy Lamp Field keys show real-time availability of colleagues at a glance.

Parking Keys

Dedicated keys to park and retrieve calls from specific parking slots.

Hot Desking

Log into any phone with your extension — perfect for shared workspaces.

Paging Groups

Broadcast announcements to groups of phones simultaneously.

Need a custom feature?

We specialize in unique business situations. If you have a specific requirement, we can build it.