01 — Voice / Phones

Every phone built for the person who sits behind it.

The receptionist’s phone shows every colleague she transfers to. A producer’s phone has his direct line and a park key. The kitchen phone rings where it can be heard. We choose and build each phone around the role and the call flow we designed with you, then install and test it at the desk.

Chosen by role

Start with who sits there. Then pick the phone.

We keep the range narrow on purpose: a short list of Yealink phones we know well, so every layout is tested and every replacement is fast.

Built for

Front desk

The person who answers first. Every colleague she transfers to on a busy-lamp key, the park keys, the night-mode switch, and a sidecar when one screen can’t hold the whole office.

Yealink T54W

4.3" adjustable color display · 16 SIP accounts · Bluetooth and Wi-Fi built in

Yealink T46U

4.3" color display · 10 line keys · Dual USB, expansion ready

Plus an expansion module (sidecar) where the keys run out.

Built for

Most desks

Their own line, the handful of people they actually work with on busy-lamp keys, and a park key for the calls they share.

Yealink T43U

3.7" display · Gigabit Ethernet · PoE, dual USB

Built for

Shared areas and back rooms

The break room, the stockroom, the back office. A compact phone mounted where it can be heard, ringing the groups that matter in that room.

Yealink T33G

2.4" color screen · 4 line keys · Gigabit Ethernet, wall mountable

Built for

On the move

For people who work the floor, the stockroom or the kitchen. Their extension goes where they go, instead of ringing an empty desk.

Yealink W76P

DECT cordless · HD audio · Long battery life

Built for

Meeting room

The conference table. Full-duplex audio and noise cancellation, so everyone in the room is heard on the business line.

Yealink CP965

5" touchscreen · 360° pickup · Wireless microphone ready

Every desk

Decided at the walk-through

We see who sits where, who they answer for and who they hand calls to. The phone and its keys follow from that.

Book a walk-through

Keyed to the call flow

The keys on the phone are the call flow.

Every key is there because the design says that person needs it. Nothing is left on a factory default, and nobody has to learn which button does what.

Maria · Dave
Busy-lamp keys. See who is on a call before you transfer; one press sends it.
Park 1 · Park 2
Park a call here, pick it up from any phone. The lit lamp means someone is waiting.
Night mode
One press sends calls to the after-hours route we designed with you.
Example front-desk key layout A desk phone screen with three keys on each side. Left: Front desk, Maria, Dave. Right: Park 1, Park 2, Night mode. The Park 1 lamp is lit, showing a parked call. X100 · RECEPTION Front desk Maria Dave Park 1 Park 2 Night mode
An example front-desk key layout. Yours is built from your call flow.

How each phone is prepared

Matched, keyed, installed, and tested at the desk.

  1. 01

    Matched to the role

    We choose each phone for the person and the job at the walk-through, and reuse what you already own where it makes sense.

  2. 02

    Keyed to the call flow

    Extension, display name and a key layout built from the call flow we designed with you: busy-lamp keys, park keys, speed dials, labels.

  3. 03

    Installed and tested at the desk

    Every phone set at its desk and test-called before you go live. Built to our written standard and checked before handover.

  4. 04

    Replaced already built

    A failed phone is replaced with one already carrying that person’s setup. Nobody re-keys buttons by hand.

Phones you already own

Already have phones?

We provision most standard SIP desk phones. Tell us what you have. At the walk-through we tell you which can stay and build them into the call flow like any other phone.

  • Poly
  • Cisco
  • Grandstream
  • Fanvil
  • Snom
  • Obihai

Start with a walk-through

Tell us who sits at each desk.

We match each phone to the person and the role at the walk-through, key it to your call flow, and reuse what you already own where it makes sense.