On site across Long Island
Switching to SLINC
Most switches stall on paperwork and fear of a dead phone on Monday. We handle both: the porting, the design, the build and the cutover, after you close.
Your part
Four things. The paperwork after that is ours.
Our part
We walk each location and learn how calls and work actually move: who answers what, the hours and holidays, what counts as urgent, and what happens when nobody can pick up.
A written call-flow map, the hours and holiday schedule, the key layout for every desk, the AI receptionist’s script in your name, and the network the calls ride on.
Phones configured and labeled for each person, the AI receptionist built into the call flow and tested on a test line, the network prepared for voice.
After you close.
One monthly agreement.
The details
Your numbers belong to the business. We file the port with your authorization and schedule the cutover for after you close. The port date is set with the carrier you are leaving, so we confirm it with you in writing before cutover night.
Bring it to the walk-through. We read the term, the renewal notice and the exit terms with you and time the switch around them.
What the national providers’ terms sayWe provision Yealink phones built for each person, and we can provision most standard SIP desk phones. Tell us what you have and we will tell you what can stay.
The phones we supplyAsk us
Copper phone lines are being retired across Long Island, and alarm panels, fax machines, elevators and card terminals often hide on them. List them at the walk-through and we will lay out the options for each line.
Book a walk-throughCutover night
18:00
Nothing moves while you are open. The port date is confirmed with you in writing before the night.
18:00
Your staff go home. Nothing has moved yet.
19:00
The port confirmed in writing goes through, and calls land on the new system.
21:30
Every route walked, every desk phone called, the hours and the AI receptionist checked.
07:30
To phones that already work the way you do.
08:30
We call to confirm the first calls of the day are going where they should.
Questions
By provider
What each kind of provider leaves to you, and what we do instead.
Start with a walk-through
We map how your calls actually flow, plus the network, computers and accounts, and hand you a written design of what we would build and run. Then you decide.
