Compare · Phone apps

Phone apps are fine for one person. A front desk needs a front desk.

Google Voice, Grasshopper, Quo and Dialpad put a business number on a cell phone or computer. When calls need transferring, parking, covering and answering after hours, we fit a real phone system to your office.

Facts about Google Voice, Grasshopper, Quo and Dialpad checked in October 2026, from their published pages and public records; third-party estimates are labelled. Every claim links to its source.

Fit

Who each is for

Phone apps

Solo operators, field staff and very small teams who mostly need a business number on a cell phone, at a low entry price.

SLINC

Offices where calls get transferred, parked and covered all day and answered after hours, with desk phones at the front and the business number on staff cell phones too.

Side by side

Phone apps and SLINC, row by row.

Google Voice

Phone apps

$10 to $30 per user per month, and it “Requires a Google Workspace plan billed separately.” Desk phones are limited to supported Poly models, and “Voicemail and contact directory are not supported on Poly devices.” [1] [2]

SLINC

Yealink desk phones built for each person: keys, labels and sidecars, set up from the walk-through and checked before handover.

Grasshopper

Phone apps

“Pricing Starting at $14/month.” [3]

SLINC

Desk phones, a call flow for each location and an AI receptionist for the whole office, on one monthly agreement.

Quo

Phone apps

Starter is $15 per user per month billed annually, without call transfers or phone menus; those come with the Business plan. [4]

SLINC

Transfers, park keys, phone menus, hours and holidays are part of the design from the first day.

Dialpad

Phone apps

About $15 per user per month billed annually, or $27 billed monthly (third-party estimate). AI agents are built in Agent Studio, “a no-code builder,” where “business users, not just developers, can build agents.” [5] [6]

SLINC

The AI receptionist is scripted with you and built into your call flow by us. Nobody on your staff has to build it.

The setup

The setup: who does the work.

With an app, you set up the numbers, the forwarding, the menus and the AI yourself. Here is what each one asks of you.

What Phone apps asks of you

  • Google Voice: buy a Workspace plan, then choose from the supported Poly models, where “Voicemail and contact directory are not supported.” [1] [2]
  • Quo: move up to the Business plan before you can transfer calls or set up phone menus. [4]
  • Dialpad: build your own AI agents in Agent Studio, “a no-code builder that lets teams create and deploy AI Agents.” [6]

What we do instead

  • We walk the office and learn who answers what, and what happens when nobody can pick up.
  • We write the call flow, the hours and holidays, and the after-hours path, and you approve them.
  • We configure and label the desk phones the front desk needs, and put our mobile app on the business number for everyone else.
  • We write the AI receptionist’s script with you and build it into the call flow.
  • After go-live, changes are a call or an email in plain English. We make them and confirm back.

The network

When calls break up.

“Leave your desk phone in the past, where it belongs.”

For one person on the road, fair enough. A front desk transfers, parks and covers calls all day and needs to see who is busy. We fit the desk phones, run the firewall, switches and Wi-Fi they ride on, and keep the business number on staff cell phones through our app.

Terms

The fine print

What Phone apps’s own terms and pricing pages say.

  • Google Voice: “Requires a Google Workspace plan billed separately.” [1]
  • Quo: Starter is “Billed annually at $180” per user; billed monthly it is $19 per user. [4]
  • Dialpad: “porting your number out of your Account does not automatically terminate your Dialpad account.” [8]
  • Dialpad’s policy on its app: if the device has no cellular service, “YOU WILL NOT BE ABLE TO CALL 911.” [8]
  • Dialpad prices above are a third-party estimate. [5]

Fair is fair

Where Phone apps is stronger

Honest answers build trust, so here is where they win.

  • Low entry prices: Google Voice from $10 per user, Grasshopper from $14 a month, Quo from $15 per user billed annually. [1] [3] [4]
  • Free trials you can start online, without a sales call. [3] [4]
  • Desktop, mobile and browser apps, so the business number goes wherever you do. [7]

The front desk

What a front desk does all day.

Four jobs we fit to your office, desk by desk, before the phones are plugged in.

  1. 01

    Transfer

    Send the caller to the right person in one press, and say who is coming.

  2. 02

    Park

    Put a call on a park key and pick it up from any desk.

  3. 03

    Cover

    Busy-lamp keys show who is on a call, so the front desk knows before it transfers.

  4. 04

    Answer after hours

    The AI receptionist answers in your name and connects the calls that cannot wait.

Hear our AI receptionist: (631) 237-9590

Switching

Switching from Phone apps

Bring a recent bill or your account details to the walk-through. We check that your numbers can be ported, design the front desk and the after-hours path, and cut over after you close. Staff keep the business number on their cell phones through our app.

Auto body

After-hours tow requests, connected.

Situation
An auto body shop’s after-hours calls went to voicemail, including tow requests that could not wait until morning.
What we found
The urgent after-hours call was always the same: a tow. Everything else could wait for a message.
What we fitted
Its AI receptionist answers in the shop’s name after hours, warm-transfers tow requests to the tow company, and texts the owner a summary with the recording a tap away.
Read more

Questions

Phone apps or SLINC: questions.

Can we keep the number from our app?
Usually, yes. Most business numbers can be ported. We check yours at the walk-through and do the porting paperwork with you.
Can staff still use their cell phones?
Yes. Our mobile app calls from the business number, so staff on the road show the same caller ID as the front desk.
Do we need desk phones for everyone?
No. Not every seat needs one. The front desk usually does, and we decide desk by desk at the walk-through.

Start with a walk-through

Put our design next to their quote.

We walk the office, map how your calls actually flow, and hand you a written design to set beside anything you have been offered.

  1. [1] Google Workspace, Google Voice
  2. [2] Google Workspace Admin Help, Desk phone requirements for Voice
  3. [3] Grasshopper, Pricing
  4. [4] Quo, Pricing
  5. [5] Ringly.io (a competing vendor’s blog, edited Oct 5, 2026), Dialpad pricing: third-party estimate
  6. [6] Dialpad, AI Agent
  7. [7] Quo Help Center, Introduction
  8. [8] Dialpad, Legal (Acceptable Use Policy)

Google Voice is a trademark of Google LLC; Grasshopper, Quo and Dialpad are trademarks of their respective owners. SLINC is not affiliated with any of them. Prices and terms were checked in October 2026 and change often; check the linked source. Spotted something out of date? Email support@slinc.co.