(631) 446-2600

02 — AI Receptionist

Answered in your name. On the newest AI, written into your call flow.

An AI phone system for your business, not a template you fill in. We write your AI receptionist’s script from how your business actually works, build it into your call flow, and keep it on the newest realtime voice AI. It answers in your name, looks things up live, connects the calls that cannot wait, and texts you the summary. Call our line and hear it.

Hear it: (631) 237-9590 Book a walk-through

How it gets built

How your AI receptionist gets built.

Written into your call flow, not bolted on. You approve the script; we do the rest.

  1. 01

    We walk your call flow and read your hours and holidays.

  2. 02

    We write the script in your business name, with you.

  3. 03

    We decide with you which calls are urgent and who takes them.

  4. 04

    We build it into your call flow and test it on a test line, transfers included.

  5. 05

    We switch it on.

  6. 06

    You call in changes; we make them.

The national phone companies sell AI receptionists you set up yourself from your website, in a portal, metered by the minute or the interaction. Ours is written, tested and run by us, as one line on your monthly agreement.

Compare providers

AI receptionist

Built in-house. Kept current.

Built by us on the newest speech-to-speech realtime AI models. When a better model ships, your line gets it. No add-on tier, no template.

  • 01

    Built in-house, kept current

    On the newest realtime speech-to-speech voice models. As better ones ship, we move your line forward.

  • 02

    Your name, your script

    It answers as your business, from a script we write with you.

  • 03

    Looks things up live

    During the call: today’s menu, a caller’s account.

  • 04

    Warm transfers

    It calls the right person, tells them who is waiting and why, and connects only when they say yes or press 1.

  • 05

    A safety net

    If the AI leg fails, the call falls back to a person or voicemail.

  • 06

    The message, right away

    Who called, their number and what they need, texted and emailed as the call ends.

  • 07

    Every call on the record

    Recorded in both directions and transcribed, with a private signed link to the recording.

  • 08

    Updated by a phone call

    New hours or specials? Call them in. No configuration screen.

Hear our AI receptionist

(631) 237-9590

It answers in our name, takes a message and can transfer you, just as it would for your business.

The AI receptionist

How a call runs

A tow request at 9:47 PM, handled before the caller hangs up.

21:47

An example of how the after-hours line runs for an auto body shop on Long Island.

  1. 21:47

    The phone rings

    The shop closed hours ago. The AI answers in the shop’s name.

  2. 21:48

    It gets the details

    Name, callback number, the car, and where the car is sitting.

  3. 21:49

    It calls the tow company

    It calls the right person, tells them who is waiting and why, and connects only when they say yes or press 1. If they don’t accept, it takes a complete message.

  4. 21:50

    The owner gets a text

    “After-hours: TOW connected.” Name, number and location, with the recording a tap away.

  5. 07:00

    The shop opens

    The transcript, recording and callback number are already in the owner’s inbox. Nobody waited on hold with an answering service.

Another case

Built for a restaurant: the live menu, on the phone.

Every business gets its own script. This is an AI desk we built for a restaurant.

Restaurant

An AI desk that reads the live menu.

Situation
During service, nobody at the stand can stop to read the menu or the hours over the phone.
What we found
Most of those calls ask the same questions: what’s on the menu, are you open, can I talk to a manager.
What we fitted
We built an AI desk for a restaurant: it answers in the restaurant’s name from the live menu and hours, takes messages, and connects the calls a manager needs to take.
Read more

The safety net

Built so a caller never hits a dead end.

  1. 01

    Warm transfers that wait for a yes

    An urgent caller is announced to the right person first. The call connects only when they accept.

  2. 02

    A fallback to a person

    If the AI leg fails, the call falls back to a person or voicemail. No caller hits a dead line.

  3. 03

    Every call on the record

    Every call is recorded and transcribed, so you can audit any call it takes.

What it does

A front desk that never goes home.

On the call

Answers in your name
Your greeting, your hours, your services, your directions, from a script we write with you. Callers get real answers, not a voicemail beep.
Looks things up live
During the call it checks what the caller is asking about: today’s menu, a caller’s account.
Takes a complete message
Name, callback number and what they need, asked the way your front desk would ask it.
Connects the urgent ones
It calls the right person, tells them who is waiting and why, and connects only when they say yes or press 1. If they don’t accept, it takes a complete message.

After the call

A text, right away
Who called, their number and what they need, on your cell as the call ends.
An email with the transcript
The full conversation in writing, so nothing depends on someone’s handwriting.
Recorded in both directions
Every call recorded and transcribed, with a private signed link to the recording. Listen back to settle a question or train a new hire.

Built and run by us

Your numbers stay
Calls reach it under the rules you choose: after hours, on holidays, when nobody answers, or all day.
Written for your business
We write its script from how you actually work, and test it with you before it takes a single call.
Updated by a phone call
New hours or specials? Call them in and we make the change. No configuration screen.
Kept on the newest AI
Built in-house on the newest realtime speech-to-speech voice models. As better ones ship, we move your line forward.

Who it is for

Businesses where a missed call is a lost job.

If a caller who reaches voicemail just dials the next name on Google, every call it catches is a job you kept.

Call (631) 237-9590 and hear it
Auto body and towing
Tow requests at night, connected to the driver while the caller is still on the line.
Insurance agencies
After-hours claims and quote calls, with the details written down before the office opens.
Restaurants
Hours, today’s menu and the calls a manager needs to take, answered during the dinner rush.
Retail and service shops
The calls that ring out while staff are with customers, answered and summarized.

Questions

Before we write yours.

Do we have to set it up ourselves?
No. We write it, test it with you, and change it whenever you call. You never touch a configuration screen.
Does it replace an answering service?
It does what an answering service can’t. It looks things up live during the call, announces an urgent caller to the right person and waits for a yes before connecting, records and transcribes every call, and texts you the moment the call ends.
Does it replace our staff?
No. It answers the calls your staff can’t get to: after hours, at lunch, when the line is busy. When someone is in, the phones ring the way they always have.
What if the AI has a problem mid-call?
The call falls back to a person or voicemail, under the rules we set with you. No caller hits a dead line.
How do we change what it says?
Call it in, or send an email in plain English. New hours, a holiday, a special, a new person for urgent calls: we make the change and confirm it back.
How is it priced?
As a line on your monthly agreement, quoted after we hear how many calls you miss today.
Ask us directly: (631) 446-2600

Under the same agreement

01 Voice A phone system fitted to how your business answers: routes, hours and the AI receptionist designed with you and reviewed before go-live, and Yealink phones built for each person. No portal homework. 03 Network The firewall, switches and Wi-Fi fitted to your building and set up for voice first, then watched after installation. 04 IT Management Computers, accounts, backups and the equipment room, set up around your people and kept documented. 05 Websites A fast site built so Google, ChatGPT and the other AI assistants can read it, recommend it and send you the customer. Hosted and kept current. 06 Cameras Security cameras on Ubiquiti UniFi Protect, running on the same network we manage, with footage you can find in seconds.
— One agreement, one number Every service above runs under the same monthly agreement, with one number to call when anything changes. How we work

Start with a walk-through

Hear it, then let’s write yours.

Call (631) 237-9590 and talk to ours. Then we walk your call flow and write a script in your name.

Book a walk-through Call (631) 446-2600

Hear our AI receptionist: (631) 237-9590