Industries · Restaurants

Fitted to how your room runs service.

Restaurants need phones that ring where staff can hear them, Wi-Fi that holds up for the POS and the dining room at once, every change made after close, and an AI host that picks up when nobody at the stand can.

How we fit it

How we fit it for a restaurant.

We learn how your room runs during service first, then build the phones, the AI host and the Wi-Fi around it.

  1. 01

    Learn how service runs

    Where the phone rings, who can hear it, which calls need a person, and which ones are the same three questions over and over.

  2. 02

    Route the stand, the kitchen and the office

    Phones placed where staff actually are, with open, closed and holiday schedules set per day.

  3. 03

    Script the AI host

    In the restaurant’s name, reading your live menu and hours, with the calls that go straight to a manager decided with you.

  4. 04

    Build it after close

    Phones, Wi-Fi and the AI host built and tested after the last table, never during service.

What goes wrong

Everything fails at seven on a Friday.

A restaurant runs its phones, POS, handhelds, kitchen printers and guest Wi-Fi on the same few boxes in the office. They are usually fine until the room is full.

Phones
Takeout calls ring out at the host stand during the rush, and nobody in the kitchen can hear the phone.
Network
POS terminals, handhelds, kitchen printers and guest Wi-Fi compete for one access point that does not reach the patio.
Computers
The office PC holds the schedule, the payroll export and every vendor login, and none of it is backed up.
Website
The menu and hours are out of date, and nobody is sure who has the login.

What we manage

Service-ready phones, Wi-Fi and an AI host.

  • 01

    Phones where staff actually are

    A desk phone at the host stand and loud ringers or rugged handsets in the kitchen, configured and labeled before cutover.

  • 02

    An AI host on the phone

    It answers in the restaurant’s name, answers from your live menu, gives hours and directions, takes messages, and connects the calls a manager needs to take.

  • 03

    Open, closed and holiday schedules

    Set per day and set before the holiday. After close, callers reach the AI host, not a recording.

  • 04

    Wi-Fi designed for a full room

    Access points placed for the dining room, bar, patio and kitchen, with guest Wi-Fi kept off the POS network.

  • 05

    The office computer

    Workstation updates, backups and the vendor accounts that run the business, documented in one place.

  • 06

    Work done after close

    Changes, cutovers and equipment room clean-ups happen after the last table, never during service.

  • 07

    Menu and hours kept current

    Menu, hours and online ordering links updated on the website on request.

  • Changes to any of it are a call or an email in plain English, under one agreement.

    How we work

From our work

An AI desk we built for a restaurant. It reads the menu during the call, so the answer is today’s menu, not last season’s.

Restaurant

An AI desk that reads the live menu.

Situation
During service, nobody at the stand can stop to read the menu or the hours over the phone.
What we found
Most of those calls ask the same questions: what’s on the menu, are you open, can I talk to a manager.
What we fitted
We built an AI desk for a restaurant: it answers in the restaurant’s name from the live menu and hours, takes messages, and connects the calls a manager needs to take.

A typical setup

What a restaurant usually runs on.

Illustrative. Every office is scoped at the walk-through. Nothing is installed that the business does not need.

Phones
Desk phone at the host stand; loud ringer or rugged handset in the kitchen; a phone in the office
Numbers
Main number answered by staff during service, and by the AI host when the line is busy or after close
Schedules
Open, closed and holiday schedules, set before they are needed
Mobile
Managers call from the restaurant number on their own phones
Network
Business firewall with voice QoS; separate networks for POS, staff and guests
Wi-Fi
Access points covering the dining room, bar, patio and kitchen
Computers
Office workstation managed, updated and backed up
Website
Menu, hours and ordering links updated on request

Start with a walk-through

Let’s walk the room after close.

We map the phones, the Wi-Fi coverage and the equipment in the office, and hand you a written design of what we would build and run, AI host included. Then you decide.