Notes from the field.

Practical advice on business phone systems, office networks, and keeping a multi-location business connected.

February 21, 2026

franchise · multi-location · phone numbers

Why Franchises Need to Own Their Phone Numbers (And What Happens When They Don't)

Franchise phone numbers are a business asset. When they're locked to a franchisee's personal account with a random provider, everyone loses. Here's how to set it up right.